Legal
Privacy Policy
This policy explains what information Switch collects, why, and how we handle it when you use our app, website or WhatsApp to hire staff.
Last updated 24 July 20261. Information we collect
Contact and business details you provide (name, phone number, business name, service address), booking details (roles, quantities, timing), and payment references. When you message us on WhatsApp, we receive the phone number and message content you send.
2. How we use it
To match you with the right Switch Players, confirm and coordinate bookings, process payments, provide support, send booking-related updates, and improve our service. We do not sell your personal data.
3. Sharing
We share only what is necessary to fulfil a booking — for example, a service address and contact number with the assigned Switch Player, and payment references with our payment providers. We may disclose information where required by law.
4. Retention
We keep booking and account records for as long as needed to provide the service, meet tax and legal obligations, and resolve disputes. You can ask us to delete data we are not required to retain.
5. Security
We apply reasonable technical and organisational measures to protect your information. No system is perfectly secure, but we work to keep your data safe and limit access to those who need it.
6. Your rights
You can ask to access, correct or delete your personal information, or opt out of non-essential messages, by contacting us at hello@switchlocally.com.
7. Cookies
Our website uses minimal cookies and similar technologies to keep the site working and understand aggregate usage. You can control cookies through your browser settings.
Last updated: 24 July 2026. Questions? Email hello@switchlocally.com.